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EHX Configuration Software

EHX Configuration Software

EHX Configuration Software (EHX)

  • Online and offline configuration changes
  • Non-intrusive configuration downloads allow system changes without disruption
  • Client/Server operation enables multiple administrators to configure the system
  • Central configuration of a single Eclipse HX matrix or a complete network of intelligently linked Eclipse HX matrices
  • 4 levels of secure system management access: Guest, User, Local, Admin
  • Logic Programming for conditional changes to intercom operation
  • Remote monitoring supervision of intercom panels and FreeSpeak beltpacks
  • Comprehensive range of communication modes: IFB, Group, Conference, ISO, etc.
  • System health monitoring and diagnostic logging, live telemetry display from FreeSpeak beltpacks and transceivers
  • Centralized configuration of beltpack roles
  • Secure access for IP connected Agent-IC mobile clients
  • Integrated with Dynam-EC for online assignment
  • Configuration of multi-function operator panels with multiple shift pages, interlocked keys, Reply keys, etc.
  • N+1 card redundancy on E-IPA cards to back up primary cards in a frame
  • LAN connection network redundancy
  • Layer 3 (Network) support for connectivity with AES67 endpoints
  • Roles-Based Session Workflow
  • Support for NMOS IS-04 and IS-05
  • Provides support for up to 200 FreeSpeak beltpacks on Median and Omega Eclipse frames, in addition to support for the 20-key 2X10 Touch desktop panel
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Item Code

EHX

Technical Specifications Left
Recommended PC Requirements for Hosting EHX
 
Operating Systems
Windows 10 Windows Server 2019 Windows Server 2016
 
Memory
8GB for standard systems 16GB for large networked systems, servers, and heavily used Dynam-EC clients
Technical Specifications Right
CPU

Intel i7 10th generation or equivalent

 
GPU

Dedicated GPU for large network systems

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Why Choose Trilogy Mercury?

NEED BENEFIT

Allow contributing team members to connect remotely and effortlessly to core intercom users.

NEED BENEFIT

Download app from the Apple iTune Store (for iOS devices) or Google Playstore (for Android devices) and be connected to the host Eclipse HX system or LQ Core Configuration Manager. Access is granted by the System Administrator.

Retail Warehouse Communications

Cashiers, Operations and the Warehouse are all connected via an IP network on which audio can be delivered. At Customer Checkout, cashiers POS stations are outfitted with Trilogy Virtual panels. Labeled with key personnel throughout the retail store, a cashier can contact anyone quickly and efficiently. The virtual panels are managed through a Trilogy MIU device in the Operation Team’s control room. There, users can communicate with other team members using the virtual panel on their PCs. An LQ-4W2 IP interface allows a connection to the Warehouse where pickers use a DX410 wireless system to roam throughout the RF coverage area to gather product and deliver it to the customer at the front of the store.

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