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Product Support & Repair

To better serve you, especially in periods of high demand, we ask that you please consider using email as the primary way to communicate with Clear-Com Global Service and Support. Please be sure to include your name, email, phone number and a thorough description of what you are needing assistance with. This will automatically log your request and provide you with a case number that can be used on any additional correspondence. We appreciate your understanding.

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Technical Support

North, Central & South America

Hours: 8:00am – 5:00pm US Pacific Time

Tel: +1.510.337.6600 or 1.800.462 HELP (4357)
Email: Support@clearcom.com
Locations: United States

Europe, Middle East & Africa

Hours: 8:00am – 8:00pm CET

Tel: +44 1223 815027 or +49 40 853 999 700
Email: TechnicalSupportEMEA@clearcom.com
Locations: Germany

Asia Pacific

Hours: 8:30am – 5:00pm SGT

Tel: +1.510.337.6600
Email: Support@clearcom.com
Locations: Singapore

China

Hours: 8:30am – 5:00pm SGT

Email: Support@clearcom.com
Locations: China

Repair Services

North, Central & South America

Hours: 8:00am – 5:00pm US Pacific Time

Email: Repair@clearcom.com
Locations: Alameda, CA

Europe, Middle East & Africa

Hours: 8:00am – 8:00pm CET

Email: TechnicalSupportEMEA@clearcom.com
Locations: Hamburg, Germany

Asia Pacific

Hours: 8:30am – 6:00pm SGT (Weekdays)

Email: service@enepl.com.sg
Locations: E&E Services PTE LTD (APAC, except mainland China)

China

Hours: 8:30am – 5:30pm CST

Email: lin.lu@isservice.com.cn
Locations: Instec-China (for mainland repairs only)

Sales Order Inquiries

North, Central & South America

Email: SalesSupportUS@clearcom.com

Europe, Middle East & Africa

Email: SalesSupportEMEA@clearcom.com

Asia Pacific

Email: SalesSupportAPAC@clearcom.com

Customer Service Portal

Customer Service Portal