Software Application
Audio Settings
Assignment to any operating system audio input and output
Audio test capability for computer audio
Audio level meters
Far-end Silence Suppression
Echo Cancellation
Audio Controls & Indication
Talk/Listen indication and level meter
Talk/Listen master mute
Listen level per key/keyset
Master level & balance by operating systems
Eclipse
Host Connection Profiles: 2
Keysets: 23
Number of keys concurrently displayed depends on the window size set by user, screen size, resolution, and the applications zoom lever. 4-23 keys can be displayed simultaneously with the option to scroll for more keys.
Assignable: Talk, Listen and Controls in EHX
Talk/Listen: Tap to latch (if allowed), push for momentary
Call Signal: Initiation and indication
Tally Indication: Audio Presence, In-Use, Panel/Client Connected
Reply key: 1 - Shows incoming Point-to-Point talk for immediate response. Hidden by default, pops up and provides operating system notification
Character Support: Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana, Latin
Gen-IC & LQ
Host Connection Profiles: 2
Keys: 24
Number of keys concurrently displayed depends on the window size set by user, screen size, resolution and the applications zoom lever. 4-24 keys can be displayed simultaenously with the option to scroll for more keys.
Assignable: Per assigned channel to Talk, Listen, Call, Control Events and Remote Mic Kill in Gen-IC & LQ's CCM.
Talk/Listen: Tap to latch, push for momentary
Call Signal: Initiation and indication
Tally Indication: Audio Prescence, Call, Control Events 1&2
Reply Call Key: 1 - Shows incoming call signal on a channel for immediate response. Hidden by default, pops up and provides operating system notification.
Character Support: Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana, Latin
LQ in HelixNet HMS-4X Link Group
Station-IC LQ functionality is available when LQ is linked in a HelixNEt HMS-4X Link Group with Latin character support.
System Minimum Requirements
Host Intercom System
Eclipse:
Perpetual Licenses1: 13.0+ with E-IPA (or IVC-32)
Client Licenses: 12.1+2 with E-IPA (or IVC-32)
Windows
Version: 10 (min), 11+
Computer and Processor: 1.6GHz, 2 core (min)
Memory: 4.0GB RAM (min)
Hard disk: 3.0GB (available)
Display: 1024 x 768 (min)
MacOS
Version: 11 (min), 12+ (recommended)
Computer and processor: Intel Duo Core Processor (min), Apple M1
Memory: 4.0GB RAM (min)
Hard disk: 1.5GB (available)
Display: 1280 x 800 (min)
Audio
Eclipse:
Audio Encoding: G.722 – Fixed Wideband 7kHz within 64kbit/s
Frequency Response: 50Hz-7kHz
Frequency Response is additionally filtered depending on use
1Perpetual Station-IC License is not available for LQ.
2Please contact your Clear-Com representative for use with older Eclipse versions.
Latency
Eclipse
Windows
Station-IC to 4-wire: LAN 85ms, WAN 92ms, Internet 117ms
4-wire to Station-IC: LAN 135ms, WAN 158ms, Internet 216ms
Station-IC to Station-IC: LAN 220ms, WAN 245ms, Internet 333ms
MacOS
Station-IC to 4-wire: LAN 109ms, WAN 115ms, Internet 145ms
4-wire to Station-IC: LAN 85ms, WAN 107ms, Internet 177ms
Station-IC to Station-IC: LAN 185ms, WAN 205ms, Internet 305ms
Network Specifications (Version 1.4+)
Network Protocols
Ethernet IPv4 – Unicast Audio and Control
Layer 3 – IP Routable
DNS – Domain Name Server
HTTP – License Transfer
HTTPS – Optional Usage Data / Diagnostic Service
IVP – Proprietary Intercom Audio and Control
G722 – Audio Codec for Eclipse IPA/IVC
Opus – Audio Codec for Gen-IC & LQ
WavPack – Audio Codec for LQ in HelixNet HMS-4X Link Group
AES-128 – Audio and Control Encryption
Network Connectivity: Ethernet, Wi-Fi, 3G, 4G, LTE (as available on device)
Theory of Operation:
Eclipse Intercom System, Gen-IC Virtual Intercom or LQ Interface (the server) provides a network conenction and includes user credentials for Agent-IC or Station-IC (the clients) in its database. Server allows use of DNS and declaration of external IP address of an optional third-party network router which may be used to cross firewalls or NAT Client receive connection information from the server via TCP, used to log onto the server with its credentials and establish encrypted audio and control stream(s) via UDP. Single UDP and TCP port is required in each direction. Eclipse systems route and mix all audio for the client centrally and stream a complete mix to the clients running on a Windows or a MacOs computer. Gen-IC and LQ systems intellegently route audio ethernet packages dependent on loudest talker and listen levels to be mixed on the client.
Network Ports
Unicast:
Port 443 TCP – Optional Usage Data to Diagnostic Service
Port 6001 (configurable) TCP – System Management to/from Station-IC
Port 6001 (configurable) UDP –IVP Audio Streams to/from Station-IC
Port 22350 TCP – Online Licensing Activation to/from CodeMeter
Multicast: No multicast ports are used for Station-IC
Endpoint Resource Use:
Eclipse: 1 port on IPA/IVC card
Bandwidth:
Eclipse:
140 kbps from Eclipse to Station-IC
140 kbps from Station-IC to Eclipse
With Far-end Silence Suppression & bidirectional
Forward Error Correction
Network Jitter Tolerance
Eclipse:
Station-IC Rx: LAN: <=160ms, WAN: <= 400ms, Internet: <= 600ms
E-IPA Rx: (Configurable) LAN: <=12ms, WAN: <= 120ms, Internet: <= 200ms