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TVBS Puts Trust in Clear-Com for Secure, Flexible IP-Based Communications


- New system combines multiple technologies to facilitate modern workflows -

TVBS, the Taiwanese commercial broadcaster, has installed a complete Clear-Com® system for all of its wired and wireless communication requirements in its Taipei City headquarters and on location. The newly upgraded system enables the broadcaster to take advantage of the latest technologies including IP, and to easily integrate additional third party equipment.

Having used Clear-Com Matrix Plus 3 system for over 10 years, TVBS’ existing combined wired and wireless system had reached the end of its useful life, though it has been retained as a back-up system.

Andrew Chung, Engineering Department Manager, TVBS, said, “Our main criteria for upgrading to a new matrix system was security, stability and ease of maintenance. We compared various solutions from several intercom manufacturers and conducted POC and vendor planning and presentations. After comprehensive evaluation, Clear-Com was the clear choice.”

The new solution is based around a Clear-Com Eclipse® HX digital matrix which integrates the wireless devices and wired settings simply and securely. V-Series Panels, integrated into the system through IP-enabled LQ® Series devices, are multi-language and can display characters horizontally or vertically. TVBS’ OB vehicle is equipped with a FreeSpeak II® digital wireless intercom solution, directly connected to the Eclipse HX system via an LQ device that integrates the signal and sub-control connection into the same system. FreeSpeak II enables production teams to roam freely while on location and is resistant to 4G interference. The Agent-ICä mobile app allows handheld devices to become part of the intercom through Wifi or 4G LTE signals on mobile phones, partially replacing the production teams’ walkie-talkies and increasing flexibility of use. Agent-IC also provides administrator test signals, which is helpful for temporary scheduling.

“Clear-Com provided excellent service throughout the process. We are very happy with the new system which gives us excellent flexibility as well as secure and reliable communication,” said Chung.