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Clear-Com Unveils Agent-IC Mobile App for Eclipse HX Users at NAB 2015


Mobile App enables cost-effective remote access to EHX intercom systems

Clear-Com®, the leader in wired, wireless and IP communication solution, today unveiled Agent-IC, a new mobile app that enables users of Eclipse-HX Matrix intercom systems to remote access from an iPhone or iPad over 3G, 4G or Wi-Fi / IP networks. The app provides a simple but highly effective intercom panel to connect studio staff and OB teams in remote locations, or crew spread across wide areas for live events, using their portable handheld devices. It is a virtual intercom panel that fits in the pocket and connects users from virtually anywhere in the world.
The Agent-IC app is both cost effective and easy to deploy, providing global access to a host Eclipse-HX matrix intercom system.  Users of iPhones or iPads running iOS 8.0 or later can install the app directly from the App Store. Accessing the app requires proper authorization and system pre-configuration from the broadcaster’s system administrator using EHX.
“Agent-IC adds a completely new dimension to the Eclipse-HX system, extending the reach of the system to provide global, on-demand access to Eclipse resources,” said Peter Stallard Senior Product Manager, Clear-Com. “Clear-Com already offers a breadth of hardware control key panels, integrated wireless beltpack and IP-based PC client panels. Now any authorized mobile user can enjoy high quality, full featured access to their Eclipse-HX system from anywhere in the world using their smartphone or tablet. ”
Managed under central administration control from the host Eclipse-HX system, the Agent-IC app is fully featured with point to point calling, point to multi-point group calling, partyline, PTT, local cross-point audio level control and notification functions. Access to the host Eclipse-HX matrix is secure, using UserID/password and audio encryption.
Remote users are provided with an ergonomically designed UI configured like a dedicated intercom panel, which enables them to monitor and/or contribute to assigned matrix resources. Agent-IC also provides excellent audio quality based on the G.722 codec and is accessible via multiple IP networks, with user selectable optimization for network conditions.
Agent-IC, together with the complete Clear-Com line of new and enhanced products, will be available for demonstration at NAB 2015 on Booth C5409.