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Agent-IC Mobile App for LQ Series

Agent-IC is a mobile app that implements a fully-featured mobile intercom client on iOS or Android devices. The app securely connects to any network accessible to LQ Series devices, allowing access to 24 intercom channels. Each LQ device serves as a versatile base station and supports multi-channel connection to wired analog partyline (Encore), digital partyline (HelixNet), 4-wire or matrix (Eclipse HX) systems. The app also provides local cross-point level control and notification functions.

TRY IT FIRST! Download the free App from Apple App Store or Google Playstore to test Agent-IC on your iOS or Android devices before you purchase.

iOS Devices:

Android Devices:

Note: Mobile and wearable devices are not included with Agent-IC client licenses. One or more unallocated client licenses is required.


  • Fully-featured mobile intercom client for LQ devices
  • Connects to Encore, HelixNet and 4-wire intercom systems via  LQ devices
  • i-Fi, 3G, 4G, LTE network  compatible
  • Up to 48 clients with a network of local and remote LQ devices
  • Pre-configured user accounts with floating license allocation
  • Unique channel configuration for each Agent-IC client
  • Configurable channel access for talk, listen, call signaling and channel events
  • Free app download via Apple iTunes or App Store and Google Playstore
  • Operates on devices running iOS 9.0* or higher and Android 7.1* and higher
  • Supports companion app which runs Android smartwatches
  • Supports wired and Bluetooth headset devices
  • Password access

Item Code

Perpetual License

AGENT-IC-LQ: 1 user

AGENT-IC8-LQ: 8 users

Permanent license for major version of Agent-IC

Subscription Initiation

A-IC-LQ-1Y: 1 user for 1 year

A-IC-LQ8-1Y: 8 users for 1 year

Subscription Extension

A-IC-LQ-ADD1Y: 1 user for +1 year

A-IC-LQ8-ADD1Y: 8 users for +1 year


Platforms Supported

iOS: Designed to operate on all smartphone and tablet devices

iOS Version: 9.0 or higher

LQ Series Version: 4.0 or higher

Android: Designed to operate on the latest smartphone and tablet devices. Download the free app from Google Playstore to test specific make and model.

Android Version: 7.1 or higher

LQ Series Version: 4.0 or higher

Keys Per Page

Auto-adjusts number of keys shown based on the specific device screen size and resolution.

Range: 4+ Reply Keys (smaller smartphones) to 24+ Reply Keys (iPad Pro)

Channels/Keys: Up to 24 Keys + 1 Reply Key

Max Roles per LQ Device: 100

Max User Accounts per LQ Device: 50

Max Agent-IC Clients per LQ Device: 8

Max Agent-IC Clients per LQ Linked Set : 48

Audio (LQ Mode)

Audio Codec: Opus

Silence Suppression: Optional

Data Bandwidth without Silence Suppression: <110kb/s

Local Mix Level Control: Yes

Mic Mute and LS Cut: Yes

Communication Modes: LQ Partyline/Conference

Audio (LQ/HelixNet Mode)

Audio Codec: Wavepak

Silence Suppression: Optional

Nominal Data Bandwidth: 300kb/s (increases with each source)

Local Mix Level Control: Yes

Mic Mute and LS Cut: Yes

Communication Modes: LQ Partyline/Conference


Type: Wi-Fi, 3G, 4G, LTE (as available on device)

IP Bandwidth: Variable

Silence Suppression: Optional

Ports Required: 1

Port Number: Default 6001 (configurable)

DNS Support: Yes

Minimum Latency: Varies depending on device make and model


Bluetooth Headset Support: Yes

Speakerphone Mode: Yes

Background Operation: Yes

Presence Indication: Yes, for other Agent-IC clients

Call Signaling: Yes Reply Key Support International Character Set Arabic, Cyrillic, Hangeul, Hebrew, Hiragana, Kanji, Katakana

Hardware Requirements Software Requirements
LQ Series Devices (all models) LQ Series v4.0 or higher
iOS Device (iPad, iPhone, iPod, iWatch) iOS 9.0 or higher
Android Device (tablets, smartphones, smartwatch) Android 7.1 or higher

Download Agent-IC App from Apple Store

Download Agent-IC App from Google Store

Agent-IC client licenses for LQ Series available from Clear-Com

Ready to get

Our team of communications professionals are here to support your project. Contact us today to start designing your custom intercom solution.

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