Welcome to CE's Drive-Thru Repair Blog

When a timer, headset or other drive-thru part breaks down and needs repairs, the go-to option for most managers is to put it in a box and send it to a reliable repair shop. Of course it costs time and money, but it’s better to get the repairs done right by the experts.

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For a long time drive-thru guests thought that good tasting food, fast service, and no order mistakes were enough to consider it a great drive-thru experience. These days, when convenience counts, drive-thru patrons expect more, including:

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CE Repairs, a leading provider of quality drive-thru part repairs for more than 50 years, is known for providing installation and field services in the greater St. Louis, Missouri area. What you may not know is that we provide installation services for system sales nationwide.

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With the drive-thru industry continue to experience labor shortages, it’s just as important to retain experienced employees as it is to hire new ones. The key is to let employees know you want them to stay with your team.

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Artificial intelligence (AI) is rapidly catching on in the drive-thru industry, primarily for streamlining the customer order process and gathering customer data to create a more personalized drive-thru experience. However, there’s more to it than that.

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Having a strong, well-respected brand is a key factor in attracting repeat customers for any business. In the drive-thru industry, reducing your restaurant’s carbon footprint and using sustainable practices will enhance your brand’s reputation with a large segment of drive-thru customers. The following practices will catch the attention of people who care about the environment:

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Is the frequent need for drive-thru part repairs a downer for your drive-thru operations? If so, consider signing up for a CE Repairs’ Drive-Thru Protection Plan.  The plan offers essentially unlimited repairs for one low monthly payment. And if you sign up now your first month is free!

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Today’s drive-thru headsets are built to last. They last even longer when you provide proper maintenance on a regular basis. Here’s how to keep them clean and sanitized without damaging the unit.

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First impressions are important to new drive-thru customers. Otherwise they might not return if their first experience isn’t a good one. Here are five ways to deliver a positive first experience to your guests:

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Don’t have room to add an additional lane for your drive-thru? Try maximizing the available space with tandem lanes. They use two order points, two order takers, and two pickup windows all in one lane so two cars can follow the same path when ordering and picking up their meals. Benefits of this unique layout include:

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