Pairing HelixNet User Stations to Arcadia
Once connected to Arcadia's HelixNet network and appropriately powered, HelixNet beltpacks, remote stations and speaker stations can be paired to the Arcadia system:
from the CCM
from the HelixNet user station, using the front panel menu
| Note: | Troubleshooting: you may need to make sure that the connecting device is in the same IP range as the host system. To view and edit the device IP address, navigate to Networking>Preferences>IP address in the device menu system. |
| Note: | Pairing from the CCM is available for endpoints that were last used on a HelixNet HMS-4X based system version 4.4 and higher. Endpoints migrating from HMS-4X version 4.2 or earlier to an Arcadia system must initially be paired from the front panel menu of the HelixNet user station. |
Pairing/unpairing HelixNet User Stations in the CCM
When the user stations are connected to the Arcadia HelixNet network and appropriately powered, they will appear as Discovered in the CCM.
In the CCM, navigate to Hardware>Resources>Add Resource
>Wired .Select the device under Discovered and click the arrow to move it to Paired.
The device will work through its connection sequence.
The device is ready for use.
Repeat this step for each device.
| Note: | The device will automatically update on connection if a difference in firmware versions is detected between the Arcadia and the HelixNet Endpoint. |
| Note: | HelixNet Endpoints manufactured in January 2023 (serial number ends with C00 or higher letter/number) or later can only be used with Arcadia version 2.8 or HMS-4X version 4.4. These endpoints cannot be used with older versions due to difference in hardware components. |
Once paired to a system, the device will automatically connect to that system whenever it is connected to the network. The devices can be unpaired from the system to prevent this from happening. To unpair a device from the system, navigate to Hardware>Resources>Endpoints [select device]>Unpair.
Pairing HelixNet user stations from the front panel menu
Beltpacks
Press the Menu button on the front of the beltpack (short press) to enter menu mode.
Press the left call button on the beltpack (back). You will see the beltpack menu system.
Using the rotary controls and the right call button (select/enter), navigate to Networking>Pair to Station.
Select either;
Pair by Name and select the name of Arcadia
Pair by IP and enter the IP address of Arcadia’s HelixNet LAN connector
| Note: | You need to Save the IP address (right call button). |
Remote stations and speaker stations
Press the Menu button to enter menu mode.
Using the rotary controls, navigate to Networking>Pair to Station.
Select either;
Pair by Name and select the name of Arcadia
Pair by IP and enter the IP address of Arcadia’s HelixNet Network using the rotary controllers
| Note: | All devices will automatically update on connection if a difference in firmware versions is detected. |
Using HelixNet user stations on Arcadia
Once the HelixNet user station is connected to the Arcadia and the firmware updated if necessary, the HelixNet user station can be configured.
Arcadia’s default configuration assigns the first channels of the system to the HelixNet user stations on connection.
HelixNet user stations can be operated in Local Config. In this case, the user station is fully configured from its front panel menu. Any of the connected Arcadia’s HelixNet enabled channels can be assigned to the keysets of the user station.
Where central management is required, Roles can be created in the Arcadia’s CCM and then assigned to the HelixNet user station, either from the CCM’s Hardware>[Endpoint]>Properties or in the front panel menu of the user station. A role is a configuration of the keysets and settings of the user station. Multiple HelixNet devices can share a role and any role changes will be updated in real time.
Create roles for your devices. See Roles in this User Guide.
For HelixNet manuals and other resources see:
The HelixNet Knowledge Center on the Clear-Com website.