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Program LQ-SIP and Clear-Com Eclipse
Connect a SIP telephone to your matrix.
When routing audio between LQ SIP and Eclipse, always use a Direct Channel in the LQ CCM setup.
The Eclipse matrix must have EHX version 9.1 or later installed
Connect via an MVX card: connect the MVX card and the LQ unit directly using a Cat5/6 cable
Connect via an IVC (IP) card: LQ unit, matrix IVC card and SIP server must all be connected to the same IP network
The LQ unit must be connected to the same network as the SIP server. The LQ unit must be able to see (contact) the SIP server, see your network administrator if you have any connectivity problems.
Note:
Each LQ-R unit supports up to 24 ports: 8 hardware ports, 8 SIP ports and 8 virtual ports. Agent- IC and IVC ports are considered 'virtual ' ports. Virtual ports can be used in any combination up to 8 in total.
In the Eclipse Software, the matrix IVC port is setup as LQ SIP.
Create an IVC port in the LQ CCM to connect back to the Eclipse matrix IVC card.
The LQ unit is setup as x. 2003 on the SIP server.
A SIP phone is setup as x. 2005 on the SIP server.
In the LQ CCM assign the LQ SIP port (x.2003) and the LQ IVC port into a Direct Channel.
From the V-series panel select the HYB#1 key and dial '2005' (speed dial or keypad). The IVC card will send the dialed digits to the LQ unit which will dial x. 2005. Once the call is established audio will pass from x. 2005 to the LQ to the IVC to the panel. Click image to enlarge/minimize
In the EHX software, navigate to Hardware>Cards and Ports.Click image to enlarge/minimize
Make a note of the User ID and Password for each port (exactly as in the EHX software). You will need it to enable the connection between the LQ unit and the matrix card.
Set preferences. Select the Off Hook Tally (click checkbox) under Telephone Options if required.
Program Panels.
In the EHX software, navigate to Configuration>Panels.Click image to enlarge/minimize
Normally for a telephone conversation you will assign a Talk and Listen to the panel key.
Click Apply Changes to Matrix when done.
Note:
You can dial an external number using the panel keypad. For convenience, you can program a speed dial. See Chapter 17, Configuring audio and conference routing in the EHX Software User Guide for more information on setting up a speed dial.
Register the LQ unit to the SIP server. To do this, follow steps 1 - 4 in Program LQ-SIP standalone(LQ-SIP standalone section)
Generate IVC matrix ports in the CCM. Navigate to the Accounts page of the CCM and define the IVC matrix card. Give the LQ unit the IP address of the Eclipse IVC matrix card. Click image to enlarge/minimize
How to find the Eclipse IVC card IP address in the EHX software. Click image to enlarge/minimize
Generate IVC ports. Give the LQ unit the Username and Password already set up in the EHX software. Assign port to an LQ unit to connect. Click image to enlarge/minimize
When connection is successful you see a green connection light. If you see a yellow triangle, click this for information.
Once assigned to an LQ unit, these ports are seen under the device icon on the left side of the Assignments page. Click image to enlarge/minimize
Bring both ports together in a Direct Channel to connect and route audio sources.
Once you have followed these steps you will be able to dial any external line that is available to your SIP server. you can dial in to your intercom system from an outside telephone, and dial out from your system using either a panel or the LQ CCM.
Note: IVC ports are 'virtual' ports, in contrast to the physical ports on the LQ unit. You can have up to 8 virtual ports assigned to an LQ unit. Virtual ports can be either IVC connections or up to eight Agent-IC connections.
Note: VOX light (green). This indicates audio coming from a port.
Note: If you are using an MVX port to connect to the LQ for dialing in/out via the LQ-SIP, place the LQ 4-wire port into a Direct Channel with the SIP line.
Note: SIP and IVC/MVX connection status bars: green; connected, yellow; connecting, connection pending.
SIP calls can also be ended either from the CCM or the LQ device front panel menu.
Example setup:
