Register a SIP server and accounts

To register a SIP server with an E-IPA card, navigate to: Matrix > Hardware > SIP Telephony.

1. Click the green + button to add a SIP server

2. Input: Name, Description (optional) and Registrar/Proxy IP

3. When you move the cursor away from the Registar/Proxy IP field, the SIP Domain field is automatically populated.

Note:

The Registrar/Proxy IP field must contain a Fully Qualified Domain Name (FDQN) or an IP address. This field will not accept an invalid entry.

Note:

If the SIP Domain field is edited and populated with a valid entry, it will override the Registrar/Proxy IP address field. SIP Domain is commonly edited if you are contacting a multi-tenant server.

Set DNS on the E-IPA Card

If you want to address your SIP server using an FQDN, you can set a corporate DNS address on the E-IPA card to ensure connection from card to server.

To change the DNS address on the E-IPA card, navigate to: Matrix > Hardware > Cards and Ports > E-IPA Card [right click on card] > Card Properties:

Apply Map to Matrix when done.

Note:

At the time of writing, these fields (A and B) only accept an IP address.

Before adding accounts to an E-IPA card, the accounts must be set up in the registered SIP server.

The account credentials (User and Password) must be exactly the same in the server and in EHX.

1. Click the green + button to add an account.

2. Fill in User, Password and Label.

Note:

When you are adding a registration account, the user name many not be the same as the authentication ID. In this case, a # separates the user name from authentication ID in the User field: [name#authentication-ID].

Note:

The Associated Port field will be populated when you assign this telephone line to a port in Cards and Ports.

Note:

Configuration must be downloaded to the matrix before use.