Matrix Event Log and Save Diagnostics
The matrix event log is stored in a database file named EHXDataStore.sdf. To prevent this file from filing all available storage it is scrubbed daily, by default removing all records older than 1 week.
These records are backed up to the user’s AppData folder:
-
In client only mode: C:\Users\<username>\AppData\Roaming\Clearcom\EHX Configuration System\logs.
-
In client server: C:\Users\EHXServer\AppData\Roaming\Clearcom\EHX Configuration System\logs.
This folder will require intervention from time to time to control the size of the stored data. Save diagnostics will include these scrubbed records in any report, if they are available.